Extended Mimosa NearPoint attachment not opening
Problem:
After double clicking on email with extended attachment the email comes right up without loading Mimosa. No attachment is available.
Resolution:
1. Corrupt Form Cache -> Clear Cache -> Restart Outlook
2. If that does not work, make sure allow forms that bypass Outlook is checked
Tags: Desktop, NearPoint, Outlook
2011/04/03 at 06:15:41
Form cache curruption is a MS outlook issue. NearPoint has in-built tool to clear the cache (mentioned in the documents). That would help to clear the form cache.
2012/02/02 at 16:04:01
Hi,
Wher can I get product suport for Mimosa NearPoint ?
I have a system and need some help. I am in Wester Mass.
Thanks
Linda
2012/02/02 at 16:42:09
What kind of support? Do you not have a support contract with them?
2011/04/05 at 11:44:10
Thanks I will take a look. I think at time I was experiencing the issues they didn’t have the tool.